How Intentional Connections Drive Career Goals

Why Joy Is a Performance Strategy in Healthcare

I set a goal this spring that I couldn’t have reached alone. What carried me through it all wasn’t discipline but a chain of connections, each one referring me to the next. Here’s what that taught me about accountability, intention, and the Set stage of resilience.

Designing Our Career Goals with Accountability and Intention

Career goals rarely fail for lack of ambition. Career goals fail for lack of accountability. The leaders who achieve what they set out to do don’t white-knuckle their way there alone. They design intentional connections that hold them to the work. In the Set stage of resilience, accountability isn’t pressure. Accountability is partnership.

Why Career Goals Need More Than Ambition

Most of us are taught to set a goal, write it down, and then summon the discipline to chase it. Discipline matters. But discipline alone is a fragile engine because it runs on a single tank, which is you.

I learned this most recently in a way I didn’t expect. This spring, I completed a healthcare research brief built entirely on conversations with leaders across the industry. I didn’t have a list of names when I started. What I had was one connection and a willingness to ask. After each interview with a healthcare leader, I was referred to the next. One cardiologist pointed me toward an operations director. A wellness leader opened a door to a CHRO. The path unfolded one introduction at a time.

The work was transformational both for me and, I believe, for the people who shared their stories. But here’s what fascinated me afterward: I would never have finished that brief on willpower alone. What propelled me forward was the chain of connections itself. Each person I spoke with became a quiet form of accountability. Someone was expecting my follow-up, and that sponsor vouched for me to the next leader. The goal stopped being mine to carry in isolation and became something held in a connection of relationships.

That’s the heart of the Set stage.

What the Set Stage Teaches Us About Accountability

In my Ready, Set, Go® framework, the Set stage is where we design. Ready is about discovering what fuels us. Set is about building the structure, the relationships, and the intention that turn a goal into a reality.

Accountability lives here, and accountability is widely misunderstood. We tend to hear it as a stick, something imposed, a way of catching people when they fall short. But real accountability is closer to companionship. When we invite someone into our goals, we give them permission to expect something of us, and that expectation becomes a gentle, steady pull forward on the days our motivation flags. Just this morning, I heard from one of my sponsors, “I’m happy to be a resource for you, and I really appreciate starting my day with your positive news!” He became my sponsor through a connection, someone I’d worked with years ago. We set up a virtual call to catch up, and that one conversation opened everything. Pure magic.

In the world of business, connections are not just casual interactions. Connections are the building blocks of opportunity. When we design them with intention, they become the building blocks of accountability too. I’ve watched this happen in my own path this year. A former coworker introduced me to Paul Grossman, who pointed me toward ACHE. I became a member, attended a Florida event this month, and found myself in a room with the organization’s leadership and healthcare C-suite leaders, the very people I serve. One introduction, followed intentionally, opened a door to the next.

That’s not luck; that’s design.

Why Emotional Intelligence Matters in Building Connections

We can’t design strong connections without understanding ourselves and the people we’re reaching toward. That’s where emotional intelligence does its quiet work.

Understanding and managing our own emotions while staying attuned to the emotions of others allows us to navigate conversations and relationships more effectively. Emotional intelligence is knowing when to push forward, when to pull back, and how to communicate in a way that resonates with the other person. This skill is essential not just in business but in every part of life, because it helps us build stronger, more authentic connections.

This is also where emotional resilience enters. Building relationships requires it. Every meaningful connection carries the risk of rejection, misunderstanding, or silence. We reach out and sometimes hear nothing back. Emotional resilience is what lets us stretch toward people anyway, recover when a connection doesn’t take, and keep designing our landscape rather than retreating from it.

Brené Brown has shown that trust isn’t built in grand gestures but in small moments, such as the choice to reach out, to follow through, and to be reliable over time. That tracks with everything I experienced in my research conversations. The leaders who opened doors for me weren’t transacting. They were extending trust, and trust is the currency of intentional connection.

John Register, whom I interviewed for The Joyful Leader®, spoke about how others’ perceptions can either help or hinder our progress and how he overcame his fear of acceptance after his accident by truly accepting himself first. That’s resilience and emotional intelligence working together. Before we can design our connections outward, we sometimes have to design the landscape within our own minds.

How Connections Help Us Find Our Place in the Larger Story

There’s a particular kind of stress that comes from feeling disconnected, out of sync with a team’s established rhythm, unsure of where we fit. Often we feel more stress in the workplace when we haven’t learned how to navigate the landscape and become part of the story rather than trying to direct the whole narrative ourselves.

Intentional connection eases that. When we align ourselves with the existing narrative, we gain clarity on our role and our value in that bigger story. We find a sense of purpose and belonging within a landscape that’s already been created and a recognition that we matter inside it. That clarity reduces the stress that comes from feeling out of place.

Thomas Easley, another voice from the book, talked about being comfortable with not knowing everything and staying open to accountability. He emphasized seeking out like-minded people and learning from other perspectives. That openness is what makes connection generative rather than performative. We don’t connect to prove we belong. We connect to learn where we fit and how we can contribute.

What Turns a Connection Into an Opportunity

Connections don’t become opportunities automatically. One of the key elements in that transformation is the power of follow-up.

In my research, the follow-up was everything. A warm introduction means little if the email never comes. And I aligned what I was offering with the needs and values of each leader I spoke with, which required active listening and a real understanding of what mattered to them. People are drawn to those who are sincere, trustworthy, and operate with integrity. Never underestimate the power of positive intentions. Approaching each interaction with a genuine desire to help and create value leads to unexpected opportunities.

And here’s the compounding effect: When people trust us, they often become our career advocates. They speak highly of us and seek us out when new opportunities arise or when they need our expertise. Those advocates lead us to mentors, and sometimes to sponsors and continued chances to grow. In his interview, Josh Landay underscored exactly this — the importance of collaboration in reaching our goals and the value of supportive relationships. We rarely arrive anywhere meaningful by ourselves.

What You Can Do This Week

Choose one career goal you’ve been carrying alone.

Identify one person you can invite into it, and not to do the work for you but to expect something of you. Tell them what you’re working toward and ask if you can check in with them. That single act converts a private intention into a shared commitment.

Then follow up. The connection becomes an opportunity only when you return to it.

This isn’t networking for its own sake. This is designing the conditions that make your goals reachable.

Designing Forward

If you don’t design your landscape, someone else will design it for you. The same is true of your career goals and the relationships that carry them.

If you’re ready to lead with more intention, explore the frameworks behind The Joyful Leader® and how we help leaders and organizations build resilience that lasts.

Learn more:
https://nicolevanvalen.com/ 

Take the What’s Your Sphere of Resilience® Assessment:
https://nicolevanvalen.com/the-joyful-leader-toolkit/

Keep choosing joy! 

Frequently Asked Questions

How do intentional connections help you reach career goals?

Intentional connections create accountability. When you invite trusted people into your goals, they expect progress from you, which sustains momentum on the days motivation alone isn’t enough.

The Set stage is the design stage. After discovering what fuels you in the Ready stage, Set is where you build the relationships, structure, and intention that turn a goal into reality.

Emotional intelligence helps you understand your own emotions and stay attuned to others so that you know when to push forward, when to pull back, and how to communicate in a way that resonates and builds trust.

Accountability distributes the weight of a goal across a relationship rather than leaving it on one person. That shared commitment makes goals more sustainable and reduces the burnout that comes from carrying everything alone.

Nicole Van Valen is the founder of Keane Insights® and author of The Joyful Leader®. She advises healthcare systems and high-pressure organizations on protecting leadership performance and reducing executive turnover. Learn more at keaneinsights.com.

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